If the customer wants the quote changed, you should create a new quote instead of editing the existing one for easier traceability:
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Open the main window Quote and open the quote the customer wants changed.
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Set the quote status to DENIED and mark the quote as completed.
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Save the quote by clicking Save.
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Click
Copy dataset to create a copy of the quote. -
Assign those quote positions you wish to adapt from the original document to the new quote (copy).
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The new quote receives a new Quote number and, except for its number, is identical to the original quote. You can now edit the quote.
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If required, assign new datasets to the quote, like contact persons for example. Information to the quote and the made changes can be documented in an activity or a note.
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Create the new quote document. When the quote document is sent, set the quote status to SENT.