Info tile - Missed calls
Type
Desktop tile |
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Entity tile |
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Description
The info tile „Missed calls“serves to display calls that have been missed.
Configuration
Name of missed calls search | Here the exact name of the previously defined search is set. The default search behind shows calls of the logged-in user which have not been taken. |
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Name of call-back search | Here the exact name of the previously defined search is set. For default, all call without call-back are filtered. The default search behind selects call-backs of the logged-in user to a call not taken. The result of this search and the search above shows calls of the logged-in user which have not had a call-back. |
Name of contact person search | Here the precise name of the previously defined contact person search is stored. The default search behind selects the corresponding contact person to the respective call protocol. |
Example
Name of "missed calls" search | C0IB_LastMissedCalls |
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Name of call-back search | C0IB_Recall |
Name of contact person search | C0IB_ContactPersonOfCtiCall |
