About the manual
Scope
The procedures and functions described in this manual correspond to the default program settings. These may be different in your system due to changed program settings and/or Customizing. Please read your internal procedural guide and additional documentation provided by consulting staff.
Conventions
Product name
Although this documentation is valid for all product variants (CURSOR-CRM, EVI, TINA, HelVIS), CRM or CURSOR-CRM is usually used. Furthermore, the name myCRM is used consistently for the user area. Other names are freely configurable (myEVI, myTINA, myHelVIS, mySystem etc.).
Formatting
For better readability, the following formatting is used:
Bold
Particularly important text passages, menu points, options, buttons, tooltips, tabsProportional Font
paths, file names, codeItalic
Description of illustrations
Convention for the shortcuts
QWERTZ keyboard
Name | [EN] |
---|---|
Letters | A-Z |
Function Keys | F1-F12 |
Numbers | 0-9 |
Alt key | ALT |
AltGr key | ALT GR |
Backspace | ⌫ |
Control | CTRL |
Delete | DEL |
Insert | INSERT |
Enter | ENTER ↵ |
Tabulator | ↹ TAB |
Space | SPACE BAR |
Escape | ESC |
Page up | IMAGE↑ |
Page down | IMAGE↓ |
Shift | SHIFT ⇧ |
Caps Lock | CAPS LOCK ↓ |
Home | POS1 |
End | END |
Arrow up | ↑ |
Arrow down | ↓ |
Arrow left | ← |
Arrow right | → |
Scroll Lock | ⇩ SCROLL LOCK |
Pause/Break | PAUSE |
Plus | + |
Minus | - |
Context Menu | ≡ |
Shift key on Windows PC | ▀ |
Shift key on Apple PC | ⌘ |