BPM

CURSOR-BPM for users

• Introduction to CURSOR-BPM for CRM users
• Open remaining tasks
• Starting BPM processes as CRM users
• Edit process steps
• Keystrokes for user tasks

Data cleansing

• Data cleansing of large data volumes

Designer

• Process cockpit
• Designer functionalities in detail
• Technical framework conditions

Process areas

• Data model
• Change history
• Business and implementation models
• Repository
• Logging
• Instances of the selected process