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Keystrokes (Web Client)

The fast operation is also possible with the keyboard (alternatively to the mouse). For this purpose certain keystrokes are available in the various areas.

Details on the key convention in CURSOR documentation

🔗 About the manual | QWERTZ keyboard

Fields

Button

Action

↹ TAB

Move to the next component on the mask (not only editable field), which can trigger an action (link).

The lookup symbol (magnifying glass) is skipped.

ENTER ↵

Input fields in the search mask:

  • If you are in a search mask but NOT in a field with the condition "is-one-of" (e.g. activity status), the key ENTER ↵ triggers the search as usual.

  • If the current focus is in a search mask within a search field with the condition "is-one-of", the key ENTER ↵ takes over a value entered in the input field.

  • If nothing is entered in the input field, the search is triggered.

CTRL+SHIFT ⇧+[click]

The internal attribute name is copied into the buffer:

  • Label in detail mask

  • Fields in detail mask

  • Fields in search mask

  • Label search mask

For the HTML editor, you need to click on the toolbar.

Date and time fields

General

The date and time fields of the Web Client were provided with language-dependent input assistance. The formats used in the supported locales are:

  • de_DE (de): dd.MM.yyyy hh:mm

  • en_US (en): MM/dd/yyyy hh:mm

  • en_UK : dd/MM/yyyy hh:mm

(en_UK is also used for "it" in analogy to the Windows client)

All keys which could contain valid characters or which have been provided with a special input function (such as the space bar) are permitted during the input. If the input leads to a syntactically faulty string, which can also occur when inserting text from the clipboard, the input is discarded and the last value is restored.

After entering a full date or time component, the date or time separator is automatically inserted so that the date specification "01" or "01.12" is automatically changed to "01." Or "01.12." and the time indication "01" is automatically added to "01:" (in German locale).

Date fields

Button

Action

SPACE

If the field is empty or the entire value is selected, the date is replaced by the current date.

ENTER ↵
or
Exiting the field

If the field already contains parts of a date, the missing components are supplemented by the current date. An overflow correction is executed.

Example

The entry "33" will be interpreted as "33.10.2011" on "01.10.2011", which will become "02.11.2011" after the overflow correction.

+ -

If the field contains a full date, the value of the component in which the cursor "|” is placed, is increased by pressing ↑ or + and reduced with ↓ or -. An overflow correction is executed. If the cursor "|" is placed at the end of the value, the day component is always increased or decreased (even with MM/dd/yyyy).

Example

The input of leads from "3|1.01.2011" to "01.02.2011" and from "3|1.12.2011" to "01.01.2012". Analogously leads from "0|1.02.2011" to "31.01.2011" and from "0|1.01.2012" to "31.12.2011"

Time fields

Button

Action

SPACE

If the field is empty or the entire value is selected, the time is replaced by the current time.

ENTER ↵

or exiting the field

If the field already contains an hour value, the time is supplemented with "0" minutes. If the specification of the hour is greater than 23, "23" is still used.

+ -

If the field contains a complete time specification, the value of the component in which the cursor "|" is placed will be increased with activating the button or + and will be reduced with or -. The value of the components (as with a digital clock) is cyclically adjusted: The increase of "23" hours leads to "0" hours, the decrease of "0" minutes leads to "59" minutes.

BPM

Key

Action

ENTER ↵

In the search result list, the "Next" button is triggered in BPM search masks

ALT+W

Executes "Next"

Lookup fields and key fields

Keystroke

Action

ESC

Leaving the field. The old field value is restored


or
ALT+W

Show the popup with values

Email mask

Key

Action

ALT+A

Add Attachment

ALT+S

Add Recipient

ALT+S

Send mail

Delete the entered text. If there is no text left, the last item is deleted

Mail dispatch in activity mask

Key

Action

CTRL+E

Send external mail

CTRL+I

Send internal mail

CTRL+SHIFT ⇧+E

Reply mail

CTRL+SHIFT ⇧+W

Forward mail

However, browser keystrokes are overwritten:

  • CTRL+E - Chrome: Enter the URL field

  • CTRL+E - Firefox: Enter the search field

  • CTRL+SHIFT ⇧+E - Firefox: Create a new tab group

Memo field

Key

Action

CTRL+

Deletes a word on the left
(also works in text area)

CTRL+DELETE

Deletes a word on the right
(also works in text area - except for IE)

SHIFT ⇧+DELETE

CTRL+X

Cut (also works in text area)

SHIFT ⇧+INSERT

CTRL+V

Paste (also works in text area)

CTRL+B

Text formatting: Bold

CTRL+I

Text formatting: Italic

CTRL+U

Text formatting: Underline

CTRL+S

Open the memo window

Local key functions overload global key functions. By CTRL+I the global shortcut for Send internal mail and by CTRL+DEL the global shortcut for Delete dataset is overwritten. To use these shortcuts you have to leave the HTML editor resp. the EditorPane.

Search/Single field search

Key

Action

CTRL+F

Jump into the search field of the search dialog

CTRL+SHIFT ⇧+F

Jump to the first field in search masks

CTRL+ALT+F

Jump to the command field

after RETURN in the search field, the focus remains in the field

General (browser-independent)

Key

Action

ALT+C

Triggers the "Determine data volume" button

ALT+L

Switches to the list view (single field search and entity)

Also switches to advanced search (single field search)

ALT+N

Lookup

Works only if the focus is in a lookup field, dateTime field, url field, or mail field.

ALT+R

"Set several selected datasets (in the activity list) to Done"

Also applies to "Set dataset (in activity) to Done".

ALT+S

Executes the search in the search masks

ALT+W

Executes "Forward" in the CTI Inbound

ALT+X

Closes the current level or page

ALT+SHIFT ⇧+X

Closes all open levels

ALT+F4

Close application (and browser)

CTRL+S

Saves the current dataset

CTRL+INSERT

Creates a new dataset

CTRL+DELETE

Deletes a dataset

CTRL+F4

Close the application

F1

Opens the help

F11

Switches to full screen mode

ESC

Leave the lookup field. Also closes the pop-up of split buttons, context menus, link handling dialog, etc.

ENTER ↵

In the list input field of a search mask, applies the entered value but does not execute the search

Scrolls in the detail mask

CTRL+POS1

Scrolls to the beginning of the detail mask

CTRL+END

Scrolls to the end of the detail mask

Change font size

Key

Action

CTRL++

Enlarges the font

CTRL+-

Downsizes the font

CTRL+ [roll the mouse wheel backwards]

Downsizes the font

CTRL+ [roll the mouse wheel forward]

Enlarges the font

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